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FAQ

As we receive questions from riders, we will add to the FAQ if they are deemed relevant

Digital/Downloadable Maps

We will post digital maps (Strava and RidewithGPS) by March 31st. 
We want routes to be final maps before you download.  You can see the tentative Route Maps here

 

Parking

Complimentary parking will be included this year.  Please allow sufficient time for parking on the morning of the event.  There will be parking attendants to assist as most cyclists are arriving at approximately the same time. 

 

Refunds

There will be no refunds or deferments to future years.  The event will take place rain or shine. 

 

If you Purchased Insurance, How do you make a claim?

If you purchased insurance, you did that through the third party insurance company. You will will need to file a claim with Protecht RegShield as they are the insurance provider.  Here is the link to https://requestmyrefund.com/regshield/refund  

 

E-Bikes are welcome, but not eligible for placement awards nor allowed in the platinum division. They also can not qualify for platinum based on their times
Under Arizona legislation, ARS 28-819: “An operator of an electric bicycle is granted all the rights and privileges and is subject to all of the duties of a person riding a bicycle“.

 

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